Privacy Policy

1. Information We Collect

When you book an appointment on our website, we collect personal information necessary to schedule and confirm your session. This includes your name, email address, phone number, and any specific details or intake notes you provide regarding your appointment.

2. How We Process Bookings (Acuity Scheduling)

Our appointment scheduling services are powered by Acuity Scheduling, a platform owned and operated by Squarespace. When you book an appointment, the personal information you enter is securely transmitted to and stored by Acuity to manage your scheduling details, send automated confirmations, and provide reminders. You can learn more about how your data is protected by reviewing the Squarespace Privacy Policy.

3. Online Payments & Financial Data Security

While your booking records are managed via Squarespace and Acuity Scheduling, we do not store or directly see your complete credit or debit card details. Payment processing for all online bookings and digital invoices is handled strictly by our secure, third-party payment gateway, Square. Square adheres to the strict standards set by PCI-DSS (Payment Card Industry Data Security Standard) to ensure your financial transactions remain fully secure.

4. Data Sharing and Third Parties

We do not sell, rent, or lease our client lists to third parties. Your personal data is shared strictly with our functional software partners (specifically Squarespace and Acuity Scheduling) solely to execute the appointment booking, communication, and payment processing services you request.

5. Medical Disclaimer and Health Information
We do not offer medical advice, diagnostics, or healthcare treatment of any kind. Our website, forms, and services are not intended to collect Protected Health Information (PHI). If you choose to send unsolicited health information via email or text, it will not be treated as a medical record. We strongly advise all clients to consult with a licensed physician or healthcare professional before booking a session if they have any health concerns.

6. Cookies and Tracking Technologies
Our website utilizes cookies and similar tracking technologies to ensure optimal site performance, secure your appointment bookings via Acuity Scheduling, and safely process financial transactions through Square. These cookies help us understand how visitors interact with our site and protect against fraudulent activity. You can choose to disable cookies through your personal browser settings, though doing so may limit your ability to securely book appointments or complete online payments on our site. [1]